This week I began working on my project more. I am working on creating a report that will give feedback to our client on how the different carriers are performing. There are several different key metrics that I am reporting on. Some of these metrics are difficult to report on because they are not always taken note of. For example, we are supposed to take note when a carrier gives back a load because they can not take it. This could be for a variety of reasons. Some being capacity issues, breakdowns, or any other kind of problem that a carrier may run into. I am currently trying to work on a solution so that every time one of these problems comes up we can keep track of it. It is important for our client to try and visualize why and how these problems are occurring and use that data to help us find solutions.